The first 30 or so pages of the report are a "state of the field" report, essentially. What are current conditions in Boston, what's new in transportation, and what's being tried around the world. They point to the success of Bluebikes hubs for multimodal trips quite a lot, and they also talk a lot about Microtransit which can be in the form of The Ride, Demand Responsive Transport, or subsidized shared taxis/ubers. There's also
a lot of what essentially amounts (to me, anyway) as justification for the proposals they're about to give. Why is integration important, what are the different kinds of integration, what are other places doing, what other agencies want to do integration, etc etc. It reads like you'd expect a report aimed at politicians and their staff who know far too little about the subject matter to read.
There are a few interesting tidbits in here though:
- Bluebikes is put in the "Some coordination" bucket with EZRide and Massport rather than the "formal coordination" bucket with Amtrak and bus contractors. This seems like a major weak spot, and unsurprisingly recommendation 3.4 is very explicit in saying coordination should be improved.
- "The future state of RTA fare-
free funding is unknown; nonetheless, the MBTA’s fare payment system is being designed to
consider future fare integration with these services." This reads like the MBTA expects the fare-free RTA program to end.
- "payment advancements could enable other mobility providers to integrate into the MBTA fare
payment system, which could allow riders in the future to access MBTA services, bike share,
rideshare, etc. through an MBTA platform." This suggests they want to look into integrated fares beyond the MBTA system. Would this just be RTAs or could it maybe include RIPTA or Amtrak? Who's to say, they're scant on details.
On to the recommendations, which I've paraphrased slightly:
Section 1: Internal alignment
1.1: Make a map (presumably interactive using ArcGIS) of all transit services in Massachusetts - In Progress
1.2: Identify places where MBTA and other transit services could be integrated
1.3: Improve MBTA wayfinding
1.4: Partner with universities to research mobility integration
1.5: Check if hiring people is required to follow recommendations
1.6: Set goals
1.7: Train staff better and give them more resources for connecting passengers
Apart from 1.1 and 1.3 which are at least kind of specific, these area all very broad and frankly not especially helpful. I'd certainly hope that orgs like the MBTA are doing some level of 1.2 constantly, for example.
Section 2: MBTA-led efforts
2.1: Make physical and intermodal connections to/from MBTA services easier. The examples given are adding bike parking and coordinating schedules, fare integration could fall under this point but it comes up later.
2.2: Figure out what the MBTA owns and how other orgs might be able to use it
2.3: Update the Stationwide Access Study for the post-pandemic world.
2.4: Create new design guidelines for station access
2.5: Use MBTA stations as mobility hubs. Examples given are bikeshares, bike/car parking, EV charging, micromobility, and kiss and rides. I would have liked to see the report go a little bit into land use and urban integration here but they do not.
2.6: Think about doing integration when designing things
2.7: Maintain infrastructure
2.8: Expand fare integration. They highlight that the MBTA has three different payment platforms (Charlie for bus/subway, mTicket for CR, and PaybyPhone for parking). Integrating these into one platform would obviously be better, and I'm surprised so little is written about this across the report.
A mix of detailed and interesting recommendations like 2.3 and 2.8 and total nothing-burgers like 2.6 and 2.7 here.
Section 3: Partnerships
3.1: Make policies to guide/govern MBTA partnerships
3.2: Make different policies and standards to govern MBTA partnerships
3.3: Expand institutional programs for schools, universities, and employers
3.4: Coordinate more with RTAs, Bluebikes, and shuttles in the MBTA service area
3.5: Work with MPOs to plan things
3.6: Coordinate with the state, RTAs, and private companies to organize transport during disruptions and events. No specifics about if they mean transit disruptions for track work, for example, if they mean highway closures like what is expected on I-90 at some point probably maybe, or both.
3.3 and 3.6 are interesting, 3.4 is important, the others definitely fall under the 'yeah duh' category.
Section 4: Passenger experience
4.1: Consoildate different fare/payment platforms to improve the rider experience and make external integration easier. (Mostly 2.8 restated)
4.2: Explore bundled fares/subscriptions with bluebikes, RTAs, shuttles, etc.
4.3: More designated shuttle pickup stops at MBTA stations, also stop private cars from using bus stops
4.4: Coordinate with other agencies regarding land use surrounding MBTA stations
4.5: Encourage TOD
Finally we get to exploring land-use and urban spaces, albeit rather timidly. If you want long-term integration goals, this section is by far the most relevant.