‘Somebody is up there with binoculars.’ Parking is tops when it comes to Boston 311 calls. - The Boston Globe
During 2025, a stretch of Congress Street was the most complained about address in Boston, and just about every call was about parking, according to a Globe analysis of city data.
During 2025, a stretch of Congress Street was the most complained about address in Boston, and just about every call was about parking, according to a Globe analysis of available city data.
The parking strategy of Isabella Bachman, a 28 year-old who was at a nearby dog park with her Australian shepherd, hinted at why.
She estimates that it would cost her at least $400 a month for a parking spot. But, if she simply parks on specific streets in the neighborhood she knows to have relatively scant parking enforcement and eats the tickets she does get, she pays on average about $120 a month.
[...]
The second most complained about address in the city is 1138 Washington St., a Dunkin’ in the South End. Last year, 360 complaints were made. Almost all of them dealt with parking.
Stephanie Barbosa, a 45-year-old teacher, has lived in the neighborhood for 20 years and goes to the cafe every day. The staff know her food order: a toasted English muffin. She usually drives and described her parking calculus.
She will double-park in the bus lane or live-park at a meter without paying if she thinks she can get away with it. It’s often a call made purely on gut instinct, she explained. It helps if someone can stay in the car to move it if need be while she ducks into the Dunkin’.
Lot of interesting stuff in the article about 311 response times too, but really my takeaway is "clearly current policies are not a deterrence"