Rebuilding its fading image
New owners vow changes will return iconic building to dominant position
By Casey Ross
Globe Staff / May 26, 2009
The John Hancock Tower cuts a stunning profile on Boston's skyline, but employees who work there say behind its shimmering facade lay blemishes most people never see: random hot and cold spots, a dank and dated cafeteria, and
no on-site parking.
But the Hancock's new owners, Normandy Real Estate and Five Mile Capital Partners, are vowing to make an array of improvements to return the signature tower to its dominant position in the Boston market.
Executives with the firms said they are exploring construction of an underground parking garage, renovations to the cafeteria and lobby, and a series of upgrades to improve air flow and energy efficiency.
Much of the empty space was created by the departure of the advertising firm Hill Holliday, which moved in March 2008 to 53 State St.,
which offers underground parking, a more expansive lobby, as well as a Cosi and an Au Bon Pain cafe.
Today, the Hancock is sturdy and sleek but showing its age.
The parking garage is located half a block down Clarendon, a drawback for executives accustomed to newer buildings with underground garages. It also lacks the fancy food options of more modern towers and only offers employees a subterranean cafe with limited variety.
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