Riders demand more commuter rail service

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Rail-riding commuters want more service, soon
Increased demand highlights need for added trains to Boston
By John C. Drake, Globe Staff | August 12, 2007

SOUTHBOROUGH -- It's a beautiful sound for morning commuters in Southborough, one that comes around not nearly often enough: Clank-i-ty, clank-i-ty, clank-i-ty, clank!

When those bells toll in the commuter rail parking lot, it means the next sound will be the roar of a purple-trimmed MBTA train, set to cart workers off to Boston for jobs in the Financial District, on Beacon Hill, in the Longwood Medical Area, or at any number of other centers made accessible to residents in suburbs west of Boston by public transportation.

There's another sound to which commuters here have become accustomed: Promises from politicians for more trains, to relieve the overcrowding and inconvenient scheduling that have curtailed the convenience of commuter rail. But despite hundreds of thousands of tax dollars on studies and numerous commitments from Beacon Hill, not one new train has been added between Framingham and Worcester in the last six years.

Right now there are 10 round-trips per day to South Station from Worcester, Grafton, Westborough, Southborough, and Ashland, only one of which reaches Boston before 8 a.m. There are twice as many between Framingham and Boston, plus one extra midday train running inbound to the city.

"The time is past due for additional train service to Worcester," said state Representative Karyn Polito, a Shrewsbury Republican. "This population in the central area of the state has increased, and more people are commuting to Boston for work."

Since the MBTA added four commuter rail stops between Framingham and Worcester in 2000 and 2002, the trains have quickly become overburdened. Additional parking was recently added at the Grafton and Westborough stops to accommodate the crush of commuters.

"I wouldn't have this job" if not for the commuter rail, said Alice McCabe, who lives in Hudson and works for an executive search firm in Boston's Financial District. But she's frustrated with train delays that she says have topped an hour and with the lack of an afternoon train from Boston.

She has heard the talk of increased service.

"I'm not very optimistic," said McCabe, 60, after arriving in Southborough Monday from Boston on the 6:31 train, which on this day was about five minutes late.

In addition to added convenience for passengers, the economic development of towns along the Worcester-Framingham line depends in part on getting more trains on the schedule.

"Expansion of service west of Framingham to include more train runs could be a significant boon to the region if handled appropriately," said Paul Matthews, executive director of the 495/MetroWest Corridor Partnership, a regional group of politicians and business leaders.

There is a unique challenge to adding more trains between Worcester and Framingham. The 24 miles of track between the two communities is the only stretch of the commuter rail system serving Boston and its suburbs that is not owned by the MBTA. It is owned by CSX Corp., the huge railroad company that runs a lot of freight along that stretch. Officials note that the Worcester-Framingham line has suffered from the worst on-time performance in the MBTA commuter rail system.

State officials say talks with CSX Corp. aimed at clearing the way for more trains are "progressing." Negotiations have been going on in fits and starts for at least six years. Several observers say talks have picked up in recent weeks. A group of Western and Central Massachusetts legislators met with CSX officials Wednesday, but officials insist they can't say much else because it could hurt negotiations.

"We are hopeful we will be able to reach a resolution in the near future," said John Lamontagne, spokesman for the Executive Office of Transportation.

Lieutenant Governor Tim Murray said talks between the state and CSX have been "very aggressive" over the last two months. Murray, formerly mayor of Worcester, made expanding commuter rail service a cornerstone of his 2006 campaign and has been heavily involved in the administration's commuter rail efforts.

Murray set expectations high, telling his hometown weekly newspaper Worcester Magazine in December that if "within a couple of years, we don't have several more trains, then we haven't done our part." Last week, he said he still believes that time frame is plausible.

"Like everybody else, I wish we were done yesterday," said Murray. His own chief of staff, former Worcester state legislator James Leary, arrived late for work Wednesday because of delays on the commuter rail.

"There is an urgency to it, and it's something that is a priority within the administration," Murray said.

He said commuter rail expansion was included in both the recently passed $1.5 billion bond bill for transportation and the governor's five-year capital needs plan. But he would not say how much money the administration was willing to commit to acquisition of the Worcester-Framingham line.

"We're not going to negotiate the contract in the public," he said. "We understand CSX is going to expect to be compensated for any acquisition. Obviously, we wouldn't be negotiating if we didn't feel we could deliver."

Meanwhile, Susan Abladian, chairwoman of the Westborough Board of Selectmen, said she has heard nothing to indicate an increase in service is imminent.

"We know the chances of that happening are not great," Abladian said, saying she doubts CSX is willing to give up control of the rail line. "We know it isn't about to be sold, because it's the only profitable piece of this railroad's business. If there was a way they could do it, they would already be making plans to do it."

Her colleague on the board, Lydia Goldblatt, isn't optimistic either. Goldblatt rode the commuter rail daily to Beacon Hill for five years as an official in the administration of then-governor Mitt Romney.

"It was brought up all the time, but nothing ever came to fruition," said Goldblatt, who went back to work as manager of Harry's Restaurant on Route 9 after resigning as Romney's civil service chairwoman last year. "I'm assuming CSX won't give more track time to the commuter rail."

CSX spokesman Gary Sease said he could not discuss the progress of negotiations.

"Beginning in 2005, Massachusetts officials expressed interest in acquiring some of our rail assets in the eastern part of Massachusetts," he said. "Since that time, we have been in talks with the commonwealth that would further support expansion of the Massachusetts economy and best meet the needs of freight and passenger transportation in the commonwealth."

The longstanding negotiations with CSX have compelled towns like Framingham and Ashland to prepare for more trains passing through their already congested downtowns.

A railroad crossing task force in Framingham -- a town with a street-level railroad crossing that brings downtown traffic to a standstill every time trains barrel through -- is expecting to hear from a consultant on Aug. 20 a series of possible solutions for mitigating the impact of increased trains.

"We know what's coming," said Ted Welte, president of the Framingham-based MetroWest Chamber of Commerce. "We know there are more trains coming."

In 2004, a $500,000 commuter rail study considered the cost and feasibility of adding more Worcester-to-Boston trains. The state has allocated at least $1 million for studies on improvements to the railroad crossings in Framingham and Ashland, in preparation for such an increase.

State Senator Karen Spilka, an Ashland Democrat, said the studies are essential to preparing for increased service. "I keep on trying to point out that it would benefit everybody to have increased rail service, however it cannot be at the expense of downtown Framingham and Ashland," she said.

Murray said the recent round of negotiations has included either having the state acquire the rail line outright or allowing the MBTA to take over train dispatch rights from CSX.

"The idea is to improve reliability and look at increasing frequency, and we're looking at the various ways to do that under existing ownership structure or by us taking ownership as well," Murray said.

He said once an agreement is reached, limited expansion of service to Worcester -- perhaps two additional round trips a day -- could occur "fairly soon." The long-term goal of officials has been to double the number of trains serving communities west of Framingham.

Meanwhile, Southborough commuters like Jeff Redding, a 49-year-old vice president at State Street Corp., cling to a train schedule that doesn't always keep up with the pace of business.

"A lot of my colleagues are in the office at 7:30," Redding said. "It's difficult to make early meetings."

As for Murray, on whose influence many local leaders are pinning their hopes, he's got both political and personal motivations for expansion of the rail line.

Murray says he takes the train to work from his home in Worcester "every couple of weeks," as his schedule permits.

"I'd much rather be taking the train every day than driving," he said.
 
Not sure where to put this, so feel free to move it:

T panel votes to buy 75 new double decker coaches
February 7, 2008 02:06 PM

The MBTA board of directors voted today to buy 75 double-decker coaches for the commuter rail system, following up on a promise made last year.

The contract with Rotem USA Corp, of Philadelphia, is worth $190 million. The T approved an additional $10 million contract for engineering services.

The engineering contract was nearly held up because one board member was concerned the firm, PB Americas, had not fully disclosed its link to Bechtel/Parsons Brinckerhoff, the firm involved in a Big Dig lawsuit.

General Manager Daniel A. Grabauskas said this week that the first of the new coaches should be in service in three years.

The MBTA owns 410 coaches, including 140 double-deckers, to carry about 72,000 riders daily. The system?s on-time performance has been riders? biggest complaint, but cramped coaches is also high on many commuters? list of complaints.

http://www.boston.com/news/local/breaking_news/2008/02/t_panel_votes_t.html
 
This is an old thread to bump, but this is kind of ironic. According to the Globe, ridership on the MBCR is declining as other CR systems around the country are rebounding.
 
Would really like to know where the author gets her statistics.

According to the American Public Transportation Association, MBTA Commuter Rail was down 5.6% YOY as of Q2. Baltimore (MTA) was up 5.2%, Washington (VRE) down 3%, and San Francisco (Caltrain) up 8.7%.

That's a far cry from the ridiculous numbers she is purporting. As you can see in the report, many of the more mature markets (NYC, Boston, DC, Chicago) were typically flat or saw slight increases in ridership while the biggest increases were in newer commuter rail markets (Austin, Minneapolis, Dallas).
 
^ I wondered if there was more to it than her gloomy outlook.
 
For what its worth, she's the ex-wife of the Herald's Michael Graham (unless the Globe has two Jennifer Grahams, and both lived part of their lives in South Carolina).
 
So...it's been about a week since this latest Globe exclusive and no one else in the media (per Google News search) has corroborated the outsized figures this reporter quoted. From the same source omaja double-checked a few posts up.


Okay, then.
 
I can tell you exactly why ridership is declining - after the fare increases a couple years ago it's now more expensive to ride the commuter rail than to drive in and pay for parking. I used to take the commuter rail from zone one, but since they raised the rates it became cheaper for me to park at the office - and the time difference between the two was negligible since the red line is so unreliable.

I've since started biking in because I found it was actually faster than driving (and T) - and I don't have to pay for a monthly parking pass.

my family would also gladly use the commuter rail on the weekend (maybe twice a month) - but they stopped weekend service on my line. so it's beyond useless for me.

I know other people with similar stories - one guy in my office is way down on the providence line and after they raised rates and a week of 30 minute delays on the red line he just gave up and started driving in.
 
So...it's been about a week since this latest Globe exclusive and no one else in the media (per Google News search) has corroborated the outsized figures this reporter quoted. From the same source omaja double-checked a few posts up.


Okay, then.

Isn't the reporter in the original Globe article looking at the 10 year change in ridership, not just the most recent quarterly change?

The APTA second quarter ridership report from 2003 showed 145,500 daily commuter rail riders for MBTA (page 6 of report)
http://www.apta.com/resources/statistics/Documents/Ridership/2003_q2_ridership_APTA.pdf

The second quarter report from 2013 shows 127,000 daily commuter rail riders for the MBTA (page 5 of report)

http://www.apta.com/resources/statistics/Documents/Ridership/2013-q2-ridership-APTA.pdf

That's about a 12% drop 2003-2013
 
Looking over the APTA ridership reports, if you compare commuter rail ridership from the Q1 & Q2 in 2003 to Q1 & Q2 in 2013, it is down 13.5%. If looking at full years, 2002 to 2012 registered a drop of 10.4%.
 
That's pretty epic mismanagement considering that they have pumped so many billions into the CR system and opened new lines.

Sigh.
 
Consider Worcester. The last fare increase made it so the CR is the same price as the Greyhound/PeterPan bus. Now consider that the bus is faster and runs more often....
 
Consider Worcester. The last fare increase made it so the CR is the same price as the Greyhound/PeterPan bus. Now consider that the bus is faster and runs more often....

Yup. And also consider the inherent conflicts of interest in having one of MBCR's 3 co-owners--"our locally-based partner", per the MBTA--also being the co-owner of Paul Revere Transportation bus company. Alternative Concepts, Inc. takes in much more revenue from its buses than it does from its divided share of the commuter rail, thanks to running various contracted shuttles on its own fleet/staff and having no private partners to divvy up proceeds. They run 2 of the 4 Logan Express shuttles, plus the free Massport Blue Line shuttle, plus 8 different LMA shuttles downtown.

Comparison:

Logan Express, Anderson-Woburn: Inbound service hours: 3:00am-11:00pm. Inbound frequency: every half-hour on half-hour all day (clock-facing). Travel time to Terminal A: 30-45 mins. (OTP range for traffic conditions). $12 round-trip; $7 daily parking (Anderson-Woburn standard rate).

Lowell Line, Anderson-Woburn: Inbound service hours: 5:55am-10:55pm. Inbound frequency: 30-40 mins. peak, 1 hr. off-peak, occasional spikes/gaps in individual headways due to express trains. Travel time to North Station: 27-30 mins. Zone 2 $6 fare/$9 cash onboard; $7 daily parking (Anderson-Woburn standard rate).


Keep in mind, this is the Lowell Line...one of the best on the system at frequency and total travel time. So the train wins...except on off-peak, and except when you need to get into town super-early when LEX kills it on available options. Also consider these factors: is the final destination on the Blue Line or at South Station where grabbing the airport shuttle or free Silver Line is easy; do you only have cash onhand (fare difference narrows to $3); do you not know when you'll arrive at the Anderson lot and need to plan around a clock-facing schedule instead of paper (bigger consideration when approaching off-peak). Run down all the combos of scenarios in your head where you'd be tempted--even momentarily--by Logan Express.

OK...the only truly local presence behind MBCR makes hands-down more money on every LEX rider. They are counting on you being momentarily tempted. Slight conflict of interest, no? Remember them on all those days the commuter rail is borked to hell and information about your delayed train is nonexistent who's being profit-motivated by what.



But thank fuck that conflict of interest is only at relatively well-functioning Woburn and not the Framingham Logan Express, which has a different contractor operating those buses. Look at this sad sight:

Logan Express, Framingham: Inbound service hours: 4:00am-11:00pm (with one 3:15am early bird). Inbound frequency: every half-hour on half-hour all day (clock-facing). Travel time to Terminal A: 30-45 mins (OTP range for traffic conditions). $12 round-trip; $7 daily parking (Shoppers World LEX lot).

Worcester Line, Framingham: Inbound service hours: 5:35am-12:48 am. Inbound frequency: 20-40 mins. peak, 1-2 hrs. off-peak, frequent variance in individual headways. Travel time: 40 mins.-1 hr. (depending on whether train makes Newton stops). Zone 5 $8 fare/$11 cash onboard; $4 daily parking.

The bus almost always beats the train. The train barely runs at all off-peak. You can't get into town super early on the train. You have to check your train schedule to make sure it's not an all-stops local doing the 3 Newton stops...because that's the difference between a 45-minute trip and an hour-long trip. You can legitimately beat an on-time 1-hour train to SS by taking the bus + a free SL1 transfer. The Worcester Line is borked multiple days a week; those days you can legitimately beat the 45-min. schedule to SS with the bus + SL1. The cash-onhand fare difference is only $1.

If you are well aware what the odds are of the Worcester Line being borked, you can hedge on LEX + SL1 + peace of mind every day if it fits enough of your needs and that's worth the slight fare difference. It legitimately steals away some % of real commuter rail riders because the Worcester Line is such a shitshow that it's whittled the difference between modes to almost nothing.


That's about as dead even as it comes. And while one-third of MBCR isn't enriching itself off the Framingham dilemma (if they were, that would've been one 72 pt. type Herald cover per month x 10 years), the more people in general with Logan Express on the mind as a legitimate CR alternative the more business that's going to indirectly net Paul Revere at the Woburn and Braintree LEX shuttles they run. And, the stronger route performance they can show Massport on the free Blue Line shuttle the next time their contract is up for renegotiation.

One or two commuter rail lines dragging up the rear from all others has many more partners and many more layers of public agency obfuscation to defray the blame and defray whatever share of revenue is being left on the table. Local business is good at Alternative Concepts/Paul Revere if people are taking bus shuttles. Business would be also if the commuter rail were growing, but not as good as if their buses were growing. And more importantly...it doesn't get un-good at all if commuter rail is shrinking so long as the buses are steady or growing. Which they are. District-wide as the T struggles, since Paul Revere also gets happily paid for its LMA shuttles by the institutions that want their students/staff/members to have functioning city buses to get to campus.
 
Logan Express, Anderson-Woburn: Inbound service hours: 3:00am-11:00pm. Inbound frequency: every half-hour on half-hour all day (clock-facing). Travel time to Terminal A: 30-45 mins. (OTP range for traffic conditions). $12 round-trip; $7 daily parking (Anderson-Woburn standard rate).

Lowell Line, Anderson-Woburn: Inbound service hours: 5:55am-10:55pm. Inbound frequency: 30-40 mins. peak, 1 hr. off-peak, occasional spikes/gaps in individual headways due to express trains. Travel time to North Station: 27-30 mins. Zone 2 $6 fare/$9 cash onboard; $7 daily parking (Anderson-Woburn standard rate).




OK...the only truly local presence behind MBCR makes hands-down more money on every LEX rider. .


The Logan Express fare from Woburn is $12.00 one-way and $22.00 round-trip. The parking at Anderson is $7 for Logan Express, but only $4.00 for commuter rail, the parking areas are divided.

http://www.massport.com/logan-airport/woburn/

http://www.mbta.com/schedules_and_ma.../?stopId=26541

Massport retains all of the fare revenue from Logan Express. The bus contractors (Paul Revere, McGinn/P&B, and Fox Bus) are paid a contract rate. They make the same per trip whether there are 0 passengers or 55 passengers on the bus. Massport takes the risk for a loss.
 
Paul Revere, making more of its bottom line off buses and facing more competition for Massport's bidding of individual routes, has more financial incentive to provide good OTP on its buses so Massport gives it it more bus business and does not take away any routes.

They are not so well incentivized to provide on-time commuter rail service. It's an overly permissive systemwide contract with all kinds of cover for burying poor route performance, they are facing little to no competition for the contract renegotiation for tightening those loopholes, and the sheer complexity of the contract is a limiter to any competition making MBCR's re-up anything more than a rubber-stamp formality.

Are there not obvious conflicts of interest in there?




Of course not. Because the only context that matters is the context in which you get to play daily "Gotcha!" with my posts. Happy now?

Get a life, winston. :rolleyes:
 
CR is about getting people from the outside to the core. Moving people to the airport is truly marginal from a CR perspective. I know the recession took a hit on traffic combined with the fare hike, people may have had some inelastic responses and stayed in cars.

However, with the Seaport losing thousands of spaces as new buildings get built (and the future replacement garages to be much more expensive), I think south side riders will jump to more CR. New coaches and locos should also help on-time performance.

Worcester and Fitchburg line upgrades will put a lot more people on those core lines.

Further, as Kendall becomes more a mecca and the jams only get worse, more people will be on northside lines.

So the problems are well established and shortcomings known, but I think in 5 years ridership will be above previous highs (no hard analysis, going with the gut)
 
Commuter rail is way too infrequent, and way too pricey.

The fares need to be aligned to a smoother curve. And they need to be frozen for 30 years.
 
Paul Revere, making more of its bottom line off buses and facing more competition for Massport's bidding of individual routes, has more financial incentive to provide good OTP on its buses so Massport gives it it more bus business and does not take away any routes.

They are not so well incentivized to provide on-time commuter rail service. It's an overly permissive systemwide contract with all kinds of cover for burying poor route performance, they are facing little to no competition for the contract renegotiation for tightening those loopholes, and the sheer complexity of the contract is a limiter to any competition making MBCR's re-up anything more than a rubber-stamp formality.

Are there not obvious conflicts of interest in there?


Of course not. Because the only context that matters is the context in which you get to play daily "Gotcha!" with my posts. Happy now?

Get a life, winston. :rolleyes:

Got any numbers to show how much profit Alternate Concepts makes from owning Paul Revere vs. their share of the commuter rail contract?

I don't see a conflict of interest with Paul Revere being owned by an MBCR partner. Logan Express from Woburn is $22 per day for a round trip and $7 per day for parking. That's $145 a week and $580 a month if someone as going to use it for a daily commute (never mind the added cost to then get from the Airport to Downtown).

A Zone 2 commuter rail pass from Anderson is $189 per month, $80 per month for parking, $269 per month for the pass and parking combined. The train and the bus are serving two very different markets, and even if someone really felt it was worth $580 vs $269 to take the bus, the extra money from each new rider goes to Massport, not Paul Revere.

There's nothing else that Paul Revere runs that comes close to serving the same market as commuter rail. It's not like Peter Pan/Greyhound, which do operate Boston-Worcester or C&J which runs Boston-Newburyport.
Paul Revere does run contract shuttles that feed commuter rail. They operate the E-Z Ride service from Cambridge to North Station; the MASCO shuttles they operate include routes to Yawkey, Ruggles and JFK/U Mass that connect to commuter rail at those locations; I think they also have the contract to run shuttles for Blue Cross to South Station.

And if Alternate Concepts really was intentionally performing poorly on the commuter rail contract to boost their bus operations, why would the other MBCR partners (Veolia and Bombardier) tolerate that? Veolia is big enough to go it alone if they thought that Alternate Concepts was a liability to the partnership.
 
For me, the fare hike last year was the final straw to considering the T a regular option. My fare now, one-way, is $10; it was $7.75. In the off-peak, I live a 40-minute drive from downtown. In peak, it's much less stressful to take the train, but I don't work standard hours. I've recently started carpooling to work, taking the train home. Can I "afford" the train? Yes. Can I justify spending $20/day vs. $15.50? Debatable.
 

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