Here are some criticisms. None of this is to say I don't like the whole project. The building is fine and bus terminal expansion is pretty nice. But there are parts of the pedestrian experience that seem really half-assed here.
Walking in from Summer Street, this is the wayfinding you see to help you find your platform.
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Tracks 13-....???? Other numbers are posted somewhere but almost totally obscured. Because of how we normally write number ranges, a person would reasonably expect the hidden number is larger than 13, but it isn't. I think that says 13-10, but I don't remember. The same problem pops up from so many vantage points near the platforms. This is
terrible wayfinding.
Which tracks are back there?
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And then there's the arches. They look nice. But they feel so plopped in to the space. I think it's because they so totally half-assed the ground there, which is just brushed concrete. Some of it is an ugly patchwork of brushed concrete. This really detracts from whatever grandeur they were going for with the arches.
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I've already pointed out I don't like a lot of the new construction along Atlantic. Big blank walls and two new curb cuts for the new parking makes for a bad pedestrian experience. And people have pointed out that there is a gap between the new and old buildings when walking out towards track 1, so you can rained on. That's pretty inexcusable. This isn't a problem at other doors, so this was avoidable. This was a massive collaboration between the private developers and the MBTA. They should have figured this out.
I don't hate the project as a whole. But some of this looks sloppy.