To Carolyn Assa,
I am writing about the unacceptable lack of signage regarding the closing of Storrow Drive from April 11 through April 22, as per this advisory:
https://www.mass.gov/doc/dcr-traffic-advisory-storrow-drive-in-boston-4/download
I had the unfortunate experience of getting caught on the Leverett Connector Monday night at 9:00 pm, and when I drove by again last night (Wednesday, April 13) there was still 0 warning about what was going to happen, and that ramp was backed up all the way to Route 93. I'm not sure if you recognize what you are putting people through, so let me explain my experience a little further.
Normally, about 90% of that ramp traffic diverts onto Storrow at the end. By removing the onramp to Storrow, you are forcing all traffic to deal with multiple sets of stacked lights by the Science Museum. Instead of cars neatly merging onto a ramp, we instead have to deal with maybe 6-10 getting through in a given light cycle. Personally, I took the exit to North Station as soon as I could, rather than continue with the nightmare of those lights. Even so, it took me a whopping 78 minutes to travel 1.6 miles!!! That means that the people continuing through the lights (to wherever they needed to go, maybe Memorial Drive?) likely all saw 80-90 minute delays to get there.
So think about that for a moment... You have no signage whatsoever, and are arbitrarily delaying thousands of unsuspecting drivers per night for well over an hour each. Once you're on that ramp there's nowhere to go, no turning back, and you're just stuck. I have driven almost half a million miles in my life and this is the single biggest outrage I have encountered in that time. There needs to be half a dozen flashing/orange signs warning drivers, miles in advance, and then especially at the ramp. Without the Storrow outlet, the ramp absolutely is not made to handle the traffic it normally sees and people need to know that a detour is in their best interest.
The fact that it happened on the first night was crazy but understandable. However, still not having warning signs 3 nights in is possibly the rudest thing I have ever encountered. Even at the bottom of the ramp, people were still trying to cut over to Storrow until the last moment because there was no indication it was closed. Again, this is affecting thousands of people who are all unexpectedly delayed by well over an hour each. Even during rush hour the ramp moves at least twice as quickly. There were no events, no accidents, and for the 100th time NO WARNING THAT THIS WAS ABOUT TO HAPPEN!!!
Please note that I have also CC'ed media, the city of Boston, the city of Cambridge, and have separately forwarded this along to the governor's office and other media outlets. People shouldn't be treated like this, and I shouldn't have to find some obscure online notice from DCR to know what's going on. This is a complete failure and whomever is responsible needs to add signs today, and issue a public apology tomorrow.
Thank you,
(DZH22)