I can't help but look at our bus network, including the CTs and everything else, and see it as entirely commuter oriented with no regard whatsoever for spontaneous users. Seriously, how are you supposed to take a bus in Boston without having maps and timetables on you at all times? These convoluted, arbitrary routes down minor streets and cutting through low density areas may work great for someone who takes the same bus to the same destination at the same time every day. No surprise that the UR studies found people willing to ride the bus in areas where the bus already goes with no regard for what would change if, you know, the network changed.
I'll return to my original example of the 68 as a HORRIBLE bus route. It connects Harvard with Kendall, never diverging from the Red Line by more than a quarter mile. And it has 30 minutes headway and can't manage to maintain schedule. You have to be literally disabled to save travel time by taking the 68.
Look at this map again for more absurdities.
http://www.mbta.com/uploadedFiles/Schedules_and_Maps/System_Map/MBTA-system_map-boston-1.pdf
You can't take a bus from Inman to Kendall. That's right.
NS to Lechmere to Kendall, through one of the biggest employment centers in the state, is served only by a private shuttle. Not a single MBTA bus. I know, crazy.
Look at the 85/CT2, 91, 83, and 64 - all these weird doglegs and jaunts down minor streets. Displacing these routes from major thoroughfares and common-sense straight lines makes the system completely incomprehensible. You could be standing on Cambridge and Prospect Streets looking for the 91 stop because you know the 91 goes from Union to Central, but you'll never find it because it is a block over. What?
I have lived in Camberville for over 6 years, I'm a transit advocate, and a car-light/car-free advocate. I do not use this bus system. Every time I try I get frustrated, exasperated, and arrive at my destination late. You can't tell me this is a well planned transit network.