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As transportation hubs across the country attempt to win back riders who haven’t returned since the pandemic — 26% as of September 2023 — one major obstacle is the sometimes inaccurate perception that transit crime is on the rise. Many systems are bulking up enforcement and targeting their efforts on people who try to ride without paying.
MetroLink has begun adding 8-foot (2.4-meter) metal gates to ensure customers can’t enter the platform without a valid fare card. That’s a major change from the honor system the two-state light rail had employed since its inception in 1993, with fares only enforced through onboard spot checks and the threat of fines for repeat violators.
Transit systems in other metropolitan areas such as New York, Chicago, Washington, D.C., Philadelphia and San Francisco, already required upfront payments, but lately they have been fortifying the entrance gates to curb the temptation for riders to simply hurdle a turnstile.
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