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Superstar
- Joined
- Oct 14, 2009
- Messages
- 11,191
- Reaction score
- 15,367
One thing that they could fix today without any shutdowns or complicated engineering that would be absolutely free to do is fix their communication issues. The lack of transparency and delaying of releasing bad information is not helping their case at all. Their trust with the public is at rock bottom and being flaky and delaying the release of bad information is just adding even more frustration. Its possible that theyve finally reached rock bottom and will slowly crawl their way up from here, but communication needs to be the first part of that rebuild.
Holding on to bad news only for it to leak out later anyways from the globe is not helping their case right now. If the information is going to come out regardless theres no reason to slow walk it. Right now today they need to tell the communication dept that they have the green light to release any and all information that can be released to the public in as timely a fashion as necessary. If theres even more slow zones coming, more broken equipment… so be it, but trying to hide that fact is not going to make the situation any better. They need to be over-sharing right now in order to start the process of rebuilding trust.
Holding on to bad news only for it to leak out later anyways from the globe is not helping their case right now. If the information is going to come out regardless theres no reason to slow walk it. Right now today they need to tell the communication dept that they have the green light to release any and all information that can be released to the public in as timely a fashion as necessary. If theres even more slow zones coming, more broken equipment… so be it, but trying to hide that fact is not going to make the situation any better. They need to be over-sharing right now in order to start the process of rebuilding trust.