Thank you!What a confusing system. Just arrived at South Station and realized I couldn’t find my Charlie Card with 3 minutes before the Alewife train I needed would arrive. So, I bought a Charlie Ticket from one of the new kiosks. Approaching the fare gates, the left half were the traditional gates, and the right half were the new gates, adorned with loud signage saying “Charlie Card Only”. Thinking I couldn’t use the new ones, I tried three of the old gates with no success. Luckily, an attendant yelled at me that I need to use my Charlie Ticket on one of the new “Charlie Card Only” gates. I guess this is because it’s one of the new tappable Charlie Tickets? Somehow still made my train.
Edit: Just exited at Harvard and the signage here is much clearer that the new gates are for both Charlie Cards and Tickets
Edit 2: And then the Charlie Ticket failed to apply the transfer when switching to the bus
You were merely using the English language correctly - - a "ticket" is not a "card". The attendant who yelled at you needs to humanize.
I find the Boston fare system infinitely more confusing and chaotic than any other urban transpo system I've traveled upon. The signange and explanations (not to mention some of the attitudes of the "facilitators") leaves much to improve upon.