General MBTA Topics (Multi Modal, Budget, MassDOT)

Re: Driven By Customer 'Service' Parte Dos

Ridership, yes, but how much discretionary spending do they represent? Where do household dollars go? If its food and rent and saving up for a car, then there's not much left over for ad agencies to steer in their clients' direction.

......

The only place that rich people ride the bus is on the Upper East Side in Manhattan. Other than that, its a pretty grim marketing demographic. Lovely people, but its hard to justify the expense of putting them in an advertising plan.

Arlington -- I don't know how you define "Rich" -- But there are plenty of Middle Class successful knowledge workers who ride through Lexington Center to/from Alewife on the #76 & # 62 buses so that they don't have to park at Alewife

For that matter the demo of people boarding / departing from the # 77 is certainly a demo with some value to advertisers
 
Re: Driven By Customer 'Service' Parte Dos

The only way to square your claim with reality is to conclude that the ad buyers at the ad agencies are dumb. This, from my experience managing the ad revenue for a large website, is highly unlikely.....

On the Subway in the "prime" stations you see ads for yoga pants and luxury goods and Boston Sports Club, personal trainers, pomegranate-infused whatnot, and other "premium" goods but then you see fewer of these on the trains, and even fewer of these ads on the bus. That should tell you something. The deeper you get into the system, the poorer the demographic.....

All are likely a conscious choice by an ad buyer who has picked over the T's inventory of ad-slots and knows where the ads will be seen by appropriate audiences.

Ads aimed at real college demographics will be run in "campus media", or *above-ground* at Harvard, Kenmore, Kendall, Davis, Tremont. Actually in-station is less prime, on-rail-vehicle is less prime still, bus even *less* prime-- only one cut above actually trying to run an ad in the worst stop you can imagine (which probably lacks a shelter to run it on anyway).


Arlington -- I'm not sure of the kind of advertisers with whom you deal so I've no real way of knowing from your demo breakdowns except for Yoga Pants what is your target market

I've seen and considered memorable enough on the T as an ad campaign to mention to my brother who has a senior R&D position with Google:

while riding to/from Alewife on the bus from/to Lexington
riding on the Red Line to/from Central / Kendall
seeing some ads in Haaaaaaahvd Sq. while taking the #77

The ad campaign was for careers at Tripadvisor that featured a challenging mathematical problem such as on their Careers website:

Test your skills with our puzzles

Are you cut out for an engineering career at TripAdvisor? Put your skills to the test and show us what you know! Submit your answers to one or more of the puzzle questions below and we'll take notice......... What is the fastest way to test if an int is a power of two?

That seems a fairly ratified demographic as the starting salaries are in the mid $60k and senior positions start above $100k
 
Re: Driven By Customer 'Service' Parte Dos

For the record, I spotted an "Amazon Web Services: Seek Senior Software Developer" ad on the 44 bus today.
 
Re: Driven By Customer 'Service' Parte Dos

The coaches that are going out of service are the worst-of-the-worst MBB single-levels, which won't be disposed of for another 18 months or so. They're supposed to start shipping some to offsite storage soon because the BET space crunch will be getting more severe when the new locomotives arrive and have to occupy the test track. Middleboro layover is going to take a few of the standby coaches soon. Readville probably ends up taking a few of them by spring. By later in the year might even see them appearing at the Alewife shed + storage track, Newburyport layover, Kingston layover. Anywhere with slack space and onsite security where they can sit behind a fence without getting vandalized and get quickly yanked back into service if needed.


MassDOT officials have floated the idea in recent Knowledge Corridor meetings of taking some of the single-level surplus and repurposing on-the-cheap for limited commuter rail service between Springfield and Greenfield. Most likely as an appendage to CTDOT's service (i.e. MassDOT doing the same subsidy thing to CT that RIDOT does to the T). I'm not sure the MBB coaches would be appropriate, though, since they're in tough shape and would cost a lot to rehab. CTDOT probably isn't going to be thrilled with that prospect. May have to wait until/if some Rotem options get exercised to displace some of the Bombardier singles, since those are nearly identical to the Metro North Shoreliner cars that CTDOT New Haven shops maintain, and are good enough structurally for another overhaul.

Ditto for the excess locomotives. CTDOT uses GP40's similar but not exact to the T's, so they may be able to take on some of those disposals (since they were recently rebuilt and still in decent shape) in 2-3 years. If the T gives them a super-lowball price for a handful of units that at minimum accelerates the NHHS service plan rollout and lowers the bar significantly for tying the Knowledge Corridor into that service.

The officials who commented on the coaches may not have been aware of which class of single-levels has the most rebuildability, so may have been premature on their part to assume the MBB's being yanked from service right now have enough life left to squeeze more out west. But this could very well be a big assist for Western MA commuter rail if the Rotem options free up the Bombardiers for a rehab and lighter-duty extended life on NHHS and NNHS+ to Greenfield.

About half of the 67 MBBs have had major floor repair work in the last couple of years, because of the delays in the Rotem deliveries. Some of those MBBs just had partial floor repair work around the restroom area, but several had complete floor replacement work. Some of the cars with rebuilt floors are included in the 13 cars they have pulled from service in the last few weeks, so it seems they may have some future plans for them. They are talking about spending $31 million to overhaul ex-MBTA coaches and locos for MassDOT contract service between Springfield-Greenfield. That's enough money to rebuild trucks, HVAC, couplers, restrooms on the MBBs to get them into good shape, especially since so many of them now have good floors. Rumors I have heard is this would be a stand alone service, not an extension of ConnDOT service. But since nothing is finalized yet, that remains to be seen.

So far, there is nothing in the CIP about ordering more Rotems, and time is running out to pick up any options at the same price.
 
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Re: Driven By Customer 'Service' Parte Dos

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http://www.bostonglobe.com/metro/20...story.html?s_campaign=email_BG_TodaysHeadline
 
Re: Driven By Customer 'Service' Parte Dos

(I've forgotten) Were Kawasakis available? How much more would they have cost?

I don't know if the runner-up bids were publicized. But it kind of doesn't matter at this point, because the Rotems need so much after-the-fact fixes and have such poor odds of surviving to a rebuild like the 22-year-old Kawasakis are getting now that they're going to take a bath on them through the vehicles' lifespan. It's same with the Bredas...there's nothing low about a low bid when the manufacturer doesn't know what the fuck they're doing and the vehicles have such iffy build quality they project to having truncated lifespans.

Pretty much all bi-level coaches in North America save for Amtrak's Superliners and Chicago Metra's gallery car design are near-exact copies of Bombardier's BiLevel design that's been around since 1976. The Kawasakis are so nearly identical they've practically a second-source Bombardier supplier. In addition to our 3 different K car orders (1991, 1998, and 2002) of 120 total, MARC has 63 identical Kawasakis. The Rotems are copies, too, except for some of the more unorthodox small mods cited in the article and more suspect overall craftsmanship. These things are not hard to produce with 38 years of perfected, near-bulletproof service under belt on this design. And more importantly it's pretty hard for any competent vendor to fuck up with as much rinky-dink stuff as this.

Employees on RR.net confirm that the option orders have been formally declined. So 75 cars is it. We are now left with a net reduction in restroom-equipped coaches, because the Rotems don't have restrooms in the rear cab cars like the MBB single-levels they're replacing do...only the blind coaches. That was an explicit design choice to avoid losing too many seats in the rear cars that they thought they'd be able to make up for on the options. Now they are at risk of either having to cut restrooms from some trains, or send some of the 27-year-old MBB's out for yet another band-aid rebuild.

And this royally messes up the 2020 procurements that were going to purge the last of the single-levels because they now have to replace 160 Bombardier and Pullman singles + fleet expansion instead of half that. The DMU's aren't displacing any push-pull equipment because that's additional--not replacement--equipment everywhere except Fairmount. So the money they have to set aside for that 2020 order is now the largest commuter rail procurement in the agency's history. Which seriously ups the odds that we'll be riding the single-levels more years past expiration date and have a re-flare of the same reliability problems that were dragging down the coach fleet the last few years. While chewing up tens of millions on more short-term fixes and mini-rehabs that should've been banked for long-term replacements instead.

There are no used bi-levels to buy and rebuild. Metrolink's, Tri-Rail's, and GO Transit's superseded Bombardier Bi's are all in the non-Northeast low-platform door configuration that requires too radical carbody surgery to retrofit for high-platform compatibility. And no Northeastern operator has been using compatible bi's anywhere close to as long as the T has, so there is no surplus to be had. Plenty of aftermarket single-levels, especially NJ Transit Comet cars...but all of those would have to get the same overhauls as the T could/would do to its own old fleets.

The option orders were critical for setting the table for getting caught up and staying caught up on fleet state-of-repair. Now the only way to stave off a truly daunting 2020 decision (which could get equally fucked up if they don't learn from their low-bid and overcustomization repeat mistakes) is to take the bath and re-bid for some Kawasakis or Bombardiers built to the same spec as the Kawasaki rebuilds. i.e. same ASA as the Rotems, auto doors on all cars with controls for selective-opening them, the new bike rack configuration...but otherwise just a rehash of the old reliables. And the funding commitment for that has to be guaranteed, and we'd have to hold our breath that it doesn't cannibalize the size of the DMU fleet.

Total debacle.


And if the FRA is sticking its nose in this, Hyundai-Rotem may be finished as a U.S. commuter rail manufacturer at the conclusion of all their current orders. SEPTA had all sorts of problems with the Silverliner V EMU's that have only now been stabilized, and had an even nastier bout of legal saber-rattling with them than the T did. Truly "WTF?" sloppy stuff like screws being haphazardly drilled in the wrong places puncturing electrical boxes and shorting out the wiring. Quite unlikely Rotem's going to be allowed to bid on their next order of Silverliner replacements, which will be twice the size of the V's. Also relegating those Rotems to a minority fleet that probably won't age well or live to see a rebuild. Tri-Rail in Florida had the same problems with extremely late deliveries on their bi-levels, with the requisite barking about contract penalties, although they've worked out OK in-service. L.A. Metrolink is less-than-impressed with their bi-levels' build quality with riders and employees saying they feel less-solid than the Bombardier Bi's they're replacing. Similar questions to how well those things are going to age. This was the company's first foray into this market, and they totally shit the bed on it. Their only hope now is that Denver's Silverliner-clone EMU's prove to be enough of a winner that they stay in the xMU game and can still get a bid seriously considered everywhere else except burnt-bridge SEPTA. They blew it bad enough on coaches that they may well be in-and-out of that market in 5 years flat.




And BTW...Pesaturo and the officials are being more impotent than usual in their "everything's fine...nothing to see here" denials. Employees going rogue to the papers is a bad development. The unions protesting about their employees being held to performance metrics they can't achieve maintaining this crap is a very bad development. The FRA taking notice is a very, very bad development. And you can follow the Rotem thread stickied at the top of the MBTA forum on RR.net (last dozen-plus pages or so) to get independent confirmation of all this. There's about 4 employees prominently featured in that thread who are...particularly brutal...in their assessment of the cars and frustrated enough to push the envelope in what complaints they'll voice in a public forum. So these are not lone disgruntled staffers taking advantage of an unfavorable Globe story to pile on old grievances...there's a lot of frustration in the ranks at BET over the crap they've been handed.
 
Re: Driven By Customer 'Service' Parte Dos

Despite what it might say in Wikipedia, the MBTA Kawasaki cars share very little with the Bombardier “lozenge” style bi-levels that were first built by Hawker-Siddeley for GO Transit in 1976. UTDC inherited the design when they took over Hawker and Bombardier inherited the design when they bought UTDC. The GO style cars are aluminum carbodies, designed and built only to load from low-platforms, and not built to meet more restrictive East Coast clearances. The MBTA Kawasaki cars were the first modern day bi-levels that could load from hi or low level platforms, can meet East Coast clearances, and are built from welded stainless-steel. MARC bought cars from Kawasaki based on the MBTA design as did VRE in Virginia. VRE later sold their Kawasaki bi-levels to MARC, as they standardized on Nippon-Sharyo Chicago-style gallery cars. When NJ Transit ordered new bi-level cars from Bombardier, Bombardier designed a totally new “multi-level” car for them, which has much more in common with Kawasaki’s MBTA design than Bombardier’s own “GO car” design. Besides NJ Transit, Bombardier has built Kawasaki-style cars for Montreal and is building new cars for MARC. Bombardier still builds “GO-style” bi-levels for operators with only low-level platforms and less restrictive clearance issues.

I have heard that the decision not to pick-up more Rotems has less to do with all the warranty work that must be done to get them up to spec, but more to do with the need to finance the Red and Orange car orders ahead of any additional commuter rail equipment. The 1969 Red Line and 1980-81 Orange Line cars are in much worse condition than the 1987-89 Bombardier commuter rail cars that would have been replaced with an option order. I pointed out back in July that the Rotem option was not in last year’s CIP

http://www.archboston.org/community/showpost.php?p=178365&postcount=205



The Rotems, when they run, have twice as many seats as the MBB cars they are replacing. So even with an eventual one for one replacement of MBBs, there will still be more seats in the fleet. Once the mods are complete, there will be 47 Rotems with restrooms and there are 33 900-series Kawasaki cars with restrooms for 80 total rest-room equipped cars in the fleet without MBBs. The present train consist requirement is for 62 sets of equipment each rush-hour. So 80 cars will still be enough to have one restroom-equipped car per train for 62 trains and 18 spares for maintenance. I pointed the restroom math out previously back in July as well.

http://www.archboston.org/community/showpost.php?p=178375&postcount=207



The MBTA isn’t going to be looking for used coaches or put out an immediate new bid for new coaches, because they don’t have the money lined up for more commuter rail cars. Even if the Rotems had been flawless dreams, the numbers in the CIP suggest they had already decided to change the fleet plan from several years ago. The fact that the MBTA’s PTC plan specifically says that ACSES equipment will be added to the 1600 series Bombardier cab cars is another clue that the option order has been in doubt for some time. The 1600 cab cars were the primary group (plus the 300 series coaches) that would have been replaced by the option order.
 
Re: Driven By Customer 'Service' Parte Dos

An article about aging buses in the MBTA fleet and a lack of funding to replace the fleet:

http://www.bizjournals.com/boston/blog/mass_roundup/2014/02/no-buses-in-massdot-capital-plan.html?page=all

MassDOT didn't budget for any MBTA bus replacements in its latest capital plan

...

That’s right. The DOT unveiled a $12.4 billion, five-year capital plan last month. But the agency didn’t set aside a dime for bus replacements at the T.

...

Well, that’s not exactly true. The MBTA, now overseen by MassDOT, has its own capital plan, which does call for about $14 million in spending in the 2015 fiscal year on new buses. A spokeswoman for MassDOT tells me this is the first time that the MassDOT has done a capital plan, and that state officials intend to align the plans more closely as they are updated every year.

...

For a five-year capital plan, that still won’t make much of a dent in a fleet of roughly 1,000 vehicles.

I remember seeing MassDOT capital plans in the past, so I'm unsure of the credibility of the source.
 
Re: Driven By Customer 'Service' Parte Dos

Rumors I have heard is this would be a stand alone service, not an extension of ConnDOT service. But since nothing is finalized yet, that remains to be seen.

.

Looks like Connecticut is looking at contracting out New Haven-Springfield commuter service instead of automatically having Amtrak run it:
http://wnpr.org/post/governor-dannel-malloy-weighs-metro-north

and they are even kicking around the idea of contracting out the New Haven Line instead of having Metro-North run it. I doubt anything will come out of that though, too difficult to divorce the Metro-North service from New York.
 
Re: Driven By Customer 'Service' Parte Dos

I remember reading on here a while ago that some of the Green Line Type 7's were being sent out to be rebuilt/refurbished. What's the status of that? When can we expect to see these new trolleys coming back? I haven't seen any new Type 7's yet and I ride the Green Line twice a day.
 
Re: Driven By Customer 'Service' Parte Dos

Update: MassDOT board voted on the CIP yesterday and seems to have added funding for MBTA buses in FY18.
 
Re: Driven By Customer 'Service' Parte Dos

I remember reading on here a while ago that some of the Green Line Type 7's were being sent out to be rebuilt/refurbished. What's the status of that? When can we expect to see these new trolleys coming back? I haven't seen any new Type 7's yet and I ride the Green Line twice a day.

First pilot car should return in August 2014 from the overhaul contractor in Hornell NY. Regular deliveries at the rate of four per month should start in January 2015
 
Re: Driven By Customer 'Service' Parte Dos

Cross posting this brilliant bit of Design/Ops Research from RR.net
A simple gate on a busy platform has cut 1 to 2 minutes from the typical train rider's trip on the Santiago Chile Subway. That's the kind of speed improvement that usually takes a multi-million dollar signal upgrade or an aggressive State of Good Repair program. I don't see this as an either/or thing, but rather a "must do" as part of an "all of the above" program to improve transit.

The gist is this: for narrow platforms with large crowds aiming for multiple exits, it is better to force users to use their closest exit and move a unidirectional flow of people, rather than let conflicting flows fight against each other. Regular commuters quickly learn that their daily commute works best from one end of the train, and not the other.

The clueless and Newbies are made to wait 30seconds to 1 minute before being permitted to flow in the conflicting direction.

I think Downtown Crossing and Park Street and South Station could all use a big dose of this. Look how well it works (you'll get it from the vids, even with the sound off) ANTES = Before (without the gate) and DESPUES = After (with a gate blocking counter-flow)
http://www.youtube.com/watch?v=p2PcgDt4cFs
 
Re: Driven By Customer 'Service' Parte Dos

Cross posting this brilliant bit of Design/Ops Research from RR.net

http://www.youtube.com/watch?v=p2PcgDt4cFs

Stairs between station levels should also have directional designations that are controlled.

This is an elegant variant on the Spanish Solution (but can be done on a single platform) -- directed pedestrian flow. Nice.
 
Re: Driven By Customer 'Service' Parte Dos

The post in the GLX thread of the video simulation got me thinking about what other have brought up. And that is that elevated railways today are much different than most people's immediate picture. They can be very unintrusive and quiet. I wonder if the GLX will reopen a conversation about elevated rail to some key areas that we always seem to get hung up on grade crossings.

the link to thread is here
http://archboston.com/community/showthread.php?t=1321&page=53
 
Re: Driven By Customer 'Service' Parte Dos

Some very interesting ones in there. Knowledge Corridor stations, the second CR platform at Ruggles (including repairs to the existing platform, I hope), and Gloucester Draw rehabilitation, as well as more expected ones like Shawsheen River Bridge.

The Mansfield station ($6M) is a new one to me. It's probably too much to hope for high-level platforms.
 

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