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I partly blame this on MassDOT. Their signs should just say:Also, nothing is more annoying than motorists being in the EZPass lane who are not EZPass members
EZPass
*Only*
That's clear enough: only EZ Pass offered, only EZ Pass accepted.
Instead they say:
EZ Pass Only
No Cash
I think "No Cash" confuses it. It becomes unclear whether the sign is about how you want to pay or what they're willing to accept.
These days, at all contexts except toll booths, "No Cash" is equivalent to "Use Debit/Credit Here"...because everybody else in the world is flexible about how you get them the money you owe. So I suspect that "No Cash" is giving people with literally no cash the false hope that they can do a
no-cash transaction using a card. Or a check. Or a token. Or tapping a stored-value card (Charlie Card). The "No Cash" world is a lot bigger than just EZ Pass.
The other part is that the EZ Pass lanes should look "more different" when you're up close--big signs overhead are useless once you're one car back.
Part of the solution from c 2000 to 2013 would have been be to have automated toll booths that actually take debit/credit cards (as I've seen on highways in Spain, with the old-school lifting gate, and as we all see at parking garage exits). And frankly, if they stay with booths, they might as well do this.
But at this point, the answer is, in fact, license-plate readers and send-them-a-bill, which is how the High Speed Tolls are going to work too. So now, people with "No Cash" on them will be able to go through with no cash.
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