I started hating United after taking a flight from San Diego to Newark.
5-6 hour flight time on a new plane.
Rock hard seats, less comfortable than the red line
Minimal legroom
ZERO entertainment options
1. No overhead movies
2. No seat back movies
3. No armrest radio
No power outlets
No free snacks or food
These days United competes with Spirit and Frontier.
There's this great thing called first class. If you want a better experience, pay for it.