Innovation District cos. have Web issues
They got a bad connection
Glenn Grant, above, CEO of G2 Technology Group in South Boston’s Innovation District, says the Web infrastructure problems in the area are ‘inexcusable,’ including wires at risk for water exposure under the Congress Street Bridge. 1 He is unhappy with the lack of internet infra structure in Boston.
Innovation District, heralded by the city and others as an example other cities should follow, still has a significant Internet infrastructure problem, high-tech business residents say.
“It’s the year 2013. It’s completely inexcusable,” said Glenn Grant, CEO and founder of G2 Technology Group, which provides IT support for roughly 35 companies, mostly in the Innovation District. He said as many as 40 percent of the buildings in the 1,000-acre area of South Boston’s Seaport may be inadequately connected.
Many companies, unable to find the fast, reliable Internet access they need to run their businesses at a reasonable price, have been forced to seek alternatives such as installing microwave receivers on roofs to connect their business or even paying to dig up their streets and install fiber-optic cable.
“It seemed really difficult to get stable Internet for a reasonable price and a reasonable bandwidth,” said Scott Klein, vice president of engineering for Aquto, an Innovation District company that provides users a way to earn mobile data by interacting with advertisements.
Klein, who spearheaded Aquto’s most recent move, said the company now pays $1,400 a month to fiber-optics company Lightower for 100 Mb/s to get its Congress Street office up to speed.
Many in the area are worried that Boston could develop a reputation as a city with poor connectivity.
“It just looks really bad when your Innovation District has Internet prices of $1,400,” Klein said, calling it a “black eye.”
Bill Oates, Boston’s chief information officer, questions Grant’s 40 percent estimate, but said, “It’s some hard work and some investment that needs to be made to make sure we’re covering every corner of the district. We expect the Innovation District to have that 21st-century infrastructure that it needs.”
Mike Lynch, director of the city’s cable office, said one of the biggest problems is a lack of infrastructure from Verizon that would provide price competition and greater access.
“Verizon is sitting across the Fort Point Channel and choosing not to deploy,” Lynch said. “It’s their business plan not to do so.”
In a statement, Verizon spokesman Phil Santoro countered, “There is a great deal of broadband available in the Innovation District” from Verizon at varying speeds. But he said the costs of infrastructure improvements have to be recoverable for Verizon.
Many landlords remain from before the Innovation District initiative, and may not have the same priorities as many of their tenants, Lynch. said
“A lot of the building ownership has been around for a while, since before this mattered,” agreed Boaz Sender of Bocoup Loft, an Innovation District open Web technology company.
Also adding to the infrastructure challenges is the geography of the district. Many of the cables feeding the area run under the Congress Street Bridge, Grant said, and water exposure and the bottleneck can cause outages.
More On:Innovation DistrictGlenn GrantG2 Technology Group