Design choices are always relative to the goals and priorities set out by the customer. I'm not saying the designer is an idiot. I'm saying the customer is.
So let's ask the question: who actually was the customer?
I've been told by MBTA personnel who would know that the BRA was the driver/dictator for the design aesthetic here. So maybe better to say, the customer is "schizophrenic," or "compromised" than an "idiot."
Also, I'm puzzled that no one is critiquing this design in tandem with the Charles/MGH glass box. Aren't they essentially interchangeable--or am I misremembering its look?
And if they are identical-looking, are people not referencing the Charles/MGH glass box because the environmental contexts are just so radically dissimilar?