General MBTA Topics (Multi Modal, Budget, MassDOT)

Re: Driven By Customer 'Service' Parte Dos

The real-time GPS tracking loses track of a bus if it doesn't move for a certain period of time.

There's no button for the driver to press to indicate that they're holding.

The whole last-trip guaranteed-connection thing isn't terribly well advertised at all either.
 
Re: Driven By Customer 'Service' Parte Dos

At least for Harvard, you can track the red line, the buses will leave as soon as the train departs the stations (if youre transferring, run like hell).
 
Re: Driven By Customer 'Service' Parte Dos

At least for Harvard, you can track the red line, the buses will leave as soon as the train departs the stations (if youre transferring, run like hell).
...but while we know that in this forum, none of the rest of the virtual world has any idea.
 
Re: Driven By Customer 'Service' Parte Dos

Whenever theres talk of giving the T late night service, at least on weekends, theres always a group of idiots shouting "why are we subsidizing drunk party goers!?!"


Well, LA recently announced 2am service on weekends, and this article (finally) points out who really benefits.


While bar patrons are expected to be regular users of late night rail, the biggest beneficiaries of extended hours may be late-shift workers. In the Valley, the post-midnight buses that pull out of North Hollywood are often packed with kitchen staff headed home to Hollywood, East L.A. or other communities.

Esperanza Garcia, 44, a dishwasher and food plater at Big Wangs, said the Red Line subway gets her home to Hollywood in 15 minutes. If she misses the last train, the bus ride takes 40 minutes.

Handed a printout of the new Red Line train times recently, Garcia paused from washing dishes to study the schedule. "This is better," Garcia said. "It'll be a lot faster to get home."

In the Valley, the last Red Line train will depart from North Hollywood at 1:56 a.m. under the new schedule, while the final Valley-bound train will leave downtown at 2:12 a.m. The last Orange Line bus will depart from North Hollywood at 2:53 a.m, and leave Chatsworth at 1:50 a.m.

http://www.dailynews.com/breakingnews/ci_21168624/last-call-will-sync-last-train-under-new



As Ive stated before, in Boston the first red-line trains on Sunday morning are standing room only. Those arent drunk college kids, its service workers going home from a shift that may have ended an hour earlier, or going to open for breakfast.
 
Re: Driven By Customer 'Service' Parte Dos

Jass stop trying confuse us with facts.
 
Re: Driven By Customer 'Service' Parte Dos

Is any work actually done after the last Saturday (technically early Sunday at that point)? I mean, Sunday is time & a half pay as it is, so who knows what the pay is for a public transit laborer union at 2am on a Sunday. Probably 3x pay or something. So I really see operating through normally closed hours on Sat-Sun night-morning as being cheaper than doing work, maybe.
 
Re: Driven By Customer 'Service' Parte Dos

I mean, Sunday is time & a half pay as it is,
For whom?

As I read the Massachusetts overtime provisions basically all of the hotel/restaurant late-shift and overnight service workers commuting late are exempt from 1.5 time on Sunday, and all are unlikely to regularly go over the 40 hour limit.

I suspect these many are are simply working 6 to 10 hours on 3 to 4 days per week, or could be working 5.5hours and 7 days in their kind of jobs and not need to be paid overtime.

But also in some jobs, having a Saturday shift start at 6pm and run to 1am or 2am, you'd only pay 1.5 time on those last two hours.
 
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Re: Driven By Customer 'Service' Parte Dos

I was referring to pay for the crews maintaining the MBTA tunnels. Is it cheaper to have them laboring from 1am-5am on a Sunday, or to have no interruption of service between Saturday and Sunday with bare minimum service and staffing, and maybe an extra $.50-$1 tacked onto the fares of people riding?
 
Re: Driven By Customer 'Service' Parte Dos

I was referring to pay for the crews maintaining the MBTA tunnels. Is it cheaper to have them laboring from 1am-5am on a Sunday, or to have no interruption of service between Saturday and Sunday with bare minimum service and staffing, and maybe an extra $.50-$1 tacked onto the fares of people riding?

I love time-of-day pricing (with rush-peak and owl-service premiums), but talk about ideas that are too great to ever happen ;-)

Between 1am and 5am, with my alternative being a $30 cab ride, I'd have happily paid an extra .50 or $1 for Owl Service. It's kinda like the premium on Express Buses.

Still, like Express Buses and the old Owl Service they're big money-losers and at some point the T has to ask riders to conform to its schedule rather than chasing their money-losing business with empty vehicles all night.
 
Re: Driven By Customer 'Service' Parte Dos

I get the feeling that the T was doing something wrong to make it cost so much though. Montreal just expanded their night owl last year, seems to be a big success. The funny thing is that they actually end regular bus service earlier than the metro and start the night owl just after midnight.
 
Re: Driven By Customer 'Service' Parte Dos

I get the feeling that the T was doing something wrong to make it cost so much though. Montreal just expanded their night owl last year, seems to be a big success. The funny thing is that they actually end regular bus service earlier than the metro and start the night owl just after midnight.

I don't think they can take another crack at this until they get the union contracts reformed*. It is expensive to run on the overnights. The maintenance guys have a different union than the drivers/operators, so that work doesn't kill them like Night Owl which was an OT sink (esp. with all the on-duty inspectors). You're absolutely right...other cities make this work just fine. Other cities also haven't waited so long to untangle the archaic 70-year-old labor rules the T is still operating under.


*Reform ≠ "break". While bus drivers and station agents are not premium positions and should get curbed accordingly (along with the bloated inspector ranks), most of the ops and maint stuff--especially on the rail side, but also at the bus garages--IS skilled labor with a very competitive job market for workers willing to consider relocation to other transit outfits (a fast-expanding market at that). The bennies very much are the free market setting the bar for what it takes to achieve stable staff retention. One of the most damaging self-inflicted wounds any transportation outfit inflicted on itself was Pan Am (nee Guilford Transportation) going full-on Reagan at breaking its unions, resulting in an infamously ugly 1987 strike that shut down for months everything from half the T commuter rail they were subcontracting to half of all freight movement in New England. They lost the CR contract as a direct result of that (ending 1-1/4 centuries of Boston & Maine-operated passenger service), had all their good talent head to the exits for better jobs with other RR's (the T built its modern commuter rail operation and Conrail turned its first-ever large profits after hiring so many Guilford ex-pats), and they were relegated to being an unprofessional joke of an outfit until just this past 4 years when Norfolk Southern--one of the tightest-run union ships in the land--bought their partial ownership stake in the company and started taking names. The T knows all too well from being a primary victim of that debacle that this isn't a captive workforce. But, yes, absolutely they should not be so hamstrung by deals older than the agency itself when transportation in Boston--road, rail, anything--looked nothing like it does today.
 
Re: Driven By Customer 'Service' Parte Dos

More trains to Worcester as CSX deal closes. Good news.

T plans to boost commuter rail trips between Boston, Worcester this fall
Print | Comments (0) Posted by Matt Rocheleau July 31, 2012 12:16 PM

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By Matt Rocheleau, Town Correspondent

The MBTA expects to increase the number of weekday train trips between Boston and Worcester this fall, soon after the state closes on a $50 million deal with railroad company CSX Corp. to buy 21 miles of commuter rail track along the Framingham-Worcester line, officials said.

A total of seven weekday roundtrips are set to be added to the current 13 trips made between Boston and Worcester, according to T spokesman Joe Pesaturo.

Three of the new trips are expected to launch soon after the final deed transfer from the deal with CSX is made, he said. The transfer, expected to happen in October, will grant ownership of the tracks to the state’s transportation department and control to the MBTA.

Within a few months after the transfer, at least two more trips will be added, including one that would run on an “express” scheduled to and from Worcester, Pesaturo said.

The remaining trips are expected to roll out sometime in 2013, after the T receives new bi-level coaches that are currently being manufactured, he said.

The plan to reach a total of 20 round trips between Massachusetts’ two largest cities will double the number the T offered just before the state reached an agreement with CSX in September 2009 to buy the tracks for $50 million, one part of a larger deal.

The agreement calls for CSX operations at Beacon Park rail yard in Allston to be relocated to expanded facilities in Westborough and Worcester.

CSX spokesman Robert Sullivan said company operations are expected to begin moving from the Allston site in the fall.

The 80-acre rail yard next to the Massachusetts Turnpike will then come under the control of Harvard University, which has no immediate plans to develop the property, according to university spokeswoman Lauren Marshall.

“Several steps need to be taken before easements would be removed and development could be considered – including the restructuring of CSX functions in the area and environmental assessments of the property,” she said in an e-mail.

In the 2009 agreement with CSX, the state agreed to pay another $50 million to buy: a secondary line that runs from Allston, through Cambridge and into East Boston; other tracks and the West First Street Yard in South Boston; and the New Bedford-Fall River line as part of the South Coast Rail project, which Pesaturo said is undergoing environmental review.

And the state and CSX agreed to spend $79 million to raise bridges and lower tracks between Interstate 495 and the New York State line to allow for double-stacked cargo trains.

That project is due for completion by the end of September, Pesaturo said.

“The original schedule identified several years ago was for the beginning of September,” he said in an e-mail. “This is a truly remarkable undertaking considering the dozens of bridges that needed to be addressed.”

When the state reached the agreement with CSX three years ago, the Framingham-Worcester line was considered among the least reliable in the commuter rail network because CSX operated the route primarily for its freight trains.

But, since the agreement was signed, improvements to passenger service have been made, including the addition three additional train trips between Boston and Worcester.

“The Worcester line has improved considerably over the past couple of years and is performing much better,” Pesaturo said.

Once the state and T assume full control over the tracks, more upgrades will be made and commuter rail schedules will be revamped, he said. The state will be able to more efficiently plan when to run freight trains and when to run passenger trains on the line.

“The deal between MassDOT and CSX is vital to increasing train service for Central and Metrowest residents who can access the Framingham-Worcester line,” Pesaturo said.

He said the focus so far has been on increasing weekday service along that commuter rail line, but that officials plan to explore ways to increase weekend service, too.

The Worcester-Framingham line currently ends at South Station.

Through the deal with CSX, the T will gain the ability to reroute Boston-bound trains to North Station, but Pesaturo said there are no plans to do that.

He said a service study the completed last year showed greater demand for service to South Station. The T plans to periodically reevaluate the level of demand for service to North Station.
 
Re: Driven By Customer 'Service' Parte Dos

More trains to Worcester as CSX deal closes. Good news.

As a reminder...exactly 1 month to go to photograph Beacon Park in full action. The domestic intermodal trains pull out of town for good Sept. 1, and the main yard will only have trace scraps left this fall. Then it's closed for good in December, and that lone daily round-trip to Everett will be the only freight going east of Framingham.

T doesn't have anywhere near the equipment to take advantage of all the new schedule slots available to it, but 7 round trips (i.e. +14 schedule moves) is about a 1:1 swap for freight moves that are coming offline exactly one month from tomorrow.
 
Re: Driven By Customer 'Service' Parte Dos

Good to see its actually coming, wish they would add another two on weekends as well.
 
Re: Driven By Customer 'Service' Parte Dos

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Re: Driven By Customer 'Service' Parte Dos

Our good buddy Mark from Arlington was on Universal Hub today condoning the behavior of the bus driver that mucked up Kenmore Square today as a victim of traffic calming induced rage. Quite a sad situation all around.
 
Re: Driven By Customer 'Service' Parte Dos

Our good buddy Mark from Arlington was on Universal Hub today condoning the behavior of the bus driver that mucked up Kenmore Square today as a victim of traffic calming induced rage. Quite a sad situation all around.

I'm not one usually for censorship, but some people just shouldn't be on the Internet. His arguments were either satirically brilliant, or disturbingly sad. And I have a feeling from the earnest way he wrote it was the latter.
 
Re: Driven By Customer 'Service' Parte Dos

Currently on an all-Type 7 three-car train... Have never seen this before - anyone know what's up?
 
Re: Driven By Customer 'Service' Parte Dos

Currently on an all-Type 7 three-car train... Have never seen this before - anyone know what's up?

Well, for starters, it's illegal.
 
Re: Driven By Customer 'Service' Parte Dos

Ok, someone want to clue in the non-railroad, uh, aficionados as to what an all-Type 7 train is and why they would be illegal?
 

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