Re: Driven By Customer 'Service' Parte Dos
Yup, people have no idea if they need to rush to the front because their door wont open or not.
We dont need people crowding forward while the train is in motion because the MBTA is incapable of installing card sensors at every door like any transit agency that purchased equipment after 1980.
Completely agree about the front door policy - it is so poorly thought out I can't even believe they rolled it. As you've noted, the operator has discretion to open all doors if platforms are too crowded or too many people need to exit. It makes for a very unpredictable service pattern outside of rush hour (especially the time immediately before and after the designated rush hour periods) that can make or break a train's dwell times.
Yup, people have no idea if they need to rush to the front because their door wont open or not.
We dont need people crowding forward while the train is in motion because the MBTA is incapable of installing card sensors at every door like any transit agency that purchased equipment after 1980.